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Out of Hours
Out of hours cover is provided by NHS England between 6.30pm and 8.00am and from 6.30pm Friday until 8.00am Monday. Patients will be offered appropriate advice or a consultation at Savernake hospital, if medically necessary a doctor will make a home visit. Telephone 111

Telephone Advice
The doctors and nurses are available for telephone advice. Please ring in the morning before 10.30am if possible, and the doctor or nurse will return your call

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone  to cancel your appointment. By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Over The Counter Medication 

new guidelines have been issued by NHS England:

Change to prescribing of Over the Counter medicines...

For 35 minor, short-term health conditions over the counter medicines will not be routinely prescribed.

Many of these are available at chemists, petrol stations village shops and supermarkets.

OTC questions and answers

For more information visit

Acute sore throat


Mild cystitis

Infrequent cold sores of lip


Infant colic

Coughs, colds & nasal congestion

Cradle cap (seborrhoeic dermatitis – infants)


Mild irritant dermatitis

Indigestion & heartburn

Head lice


Infrequent constipation

Minor burns & scalds

Diarrhoea (adults)

Infrequent migraine

Mouth ulcers

Dry eyes/sore (tired) eyes

Insect stings & bites

Oral thrush


Mild dry skin

Nappy rash

Excessive sweating (hyperhidrosis)

Mild acne

Ringworm & athlete’s foot

Prevention of dental caries



Teething & mild toothache

Sunburn protection

Travel sickness

Mild to moderate hayfever & seasonal rhinitis

Warts & verrucae

Minor conditions associated with pain, discomfort and/fever. (e.g. aches and sprains, headache, period pain, back pain)



Vitamins and minerals

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website