Welcome to Burbage Surgery Online. This surgery website is used to present all our patients with up to date news and information about our practice.
We will keep it current with any developments or other details that we feel are relevant.
We had a new telephone system installed in early January so please bear with us as we adjust to a new way of working and iron out any inital problems.
We hope this will reduce call waiting times, for example, by giving you the option of having one of us call you back if there is more than a few minutes wait.
We are still very much here to answer the phone, and hope this will be a positive change.
Flu is doing the rounds:
We have managed to get hold of some more under 65 and child flu vaccines. Please contact us if you you would like us to book you in.
Eligible covid cohorts in spring 2024:
We will be running clinics here at the surgery. As soon as we know more we will be in touch.
Those eligible this time around are adults aged 75 years and over (including those who turn 75 years old by 30 June 2024).
individuals aged 6 months and over who are immunosuppressed
Here at the Surgery our doors are very much open, so please get in contact if we can help or support you in any way with your ongoing physical or mental health; whether in person or over the phone.
You have all been brilliant over the last 4 years, embracing the technology; using our online services and the NHS App to book your appointments, order medication, and contact us with queries. We are so grateful for your support with this which has enabled us to keep working as efficiently as we can and provide the best possible service for you all. We are now getting back to normal, and there are more Nurse appointments available, so please do respond to any recall stickers on your repeat medication and book blood tests, diabetes reviews etc. If you are booking a blood test, you can do this online. You can also now book online with Rima our Clinical Pharmacist if your recall is for a medication review.
PHYSIOTHERAPY
The East Kennet PCN, which Burbage Surgery is a member of, has a First Contact Physiotherapist called Aizaz. He offers assessment appointments at Ramsbury Surgery or Marlborough Surgery. Please contact reception if you would like us to book you in. There are currently plenty of appointments available.
Cervical Screening and Child Immunisations.
Please contact the surgery to book your appointment if you have had an invitation letter or if you have deferred your smear because of the Covid pandemic. We are booking child immunisations as normal with the Practice Nurses
National Cancer Screening Programmes
Prescriptions
PLEASE ALLOW AT LEAST 4 FULL WORKING DAYS BETWEEN ORDERING AND COLLECTING YOUR REPEAT MEDICATION.
WE RECOMMEND YOU KEEP 2 WEEKS OF MEDICATION IN STOCK AT HOME SO YOU ARE LESS LIKELY TO RUN OUT
When ordering repeat prescriptions online, please be aware that we cannot respond to any queries made in the comments box. Should there be a problem with your medicine request, a staff member will contact you directly. Any medicine reviews that require an appointment with the GP, nurse, or Clinical Pharmacist will be instigated by the surgery. Please ignore any "review" requests that appear when ordering your medicines online - thank you.
For further information click here: Learn More...
Please download our latest newsletter here... March 2024
Your feedback please!!
We are always looking to improve our service and would like to hear what you think about us. Please complete the Friends and Family Test by clicking the link below
https://www.mysurgeryintranet.co.uk/FriendsAndFamily/surveys/TakeOurSurvey/?surveyId=22661
You can also do this via AccuRx who will SMS a feedback form following your appointment, or by using a paper form at reception. We also have comments leaflets in the waiting room.
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Named Accountable GP
Practices throughout the UK are contractually obliged to inform all patients of who their accountable GP is.
Dr James Downie is the accountable GP for all the patients registered at Burbage Surgery. As before, however, everyone is free to see whichever GP they wish.
If you have any questions, or would like to make your preferences known, please don’t hesitate to ask at Reception
Please click here to Register for Online Services
(Site updated 13/03/2024)